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Visiting Policy

  Updated April 21, 2020

 Dear Patients and Families,
 At LifeBridge Health, protecting our patients, visitors and employees is our responsibility and highest priority. 

 To proactively contain the spread of the Coronavirus, also known as COVID-19, we are tightening our hospital visitor policy, effective March 25, 2020 at 7 a.m. 

 Moving forward, there will now be no inpatient or Emergency Department visitors with the following exceptions:
  •One parent visitor for pediatric patients 
  •One significant other for labor and delivery patients
  •One visitor if a patient is incapacitated
  •One visitor for heart attack or stroke patients
  •One visitor for emergency surgery patients
  •One visitor for end-of-life care patients
  •Non-COVID patients at end of life can have two visitors who will visit one at a time. Visitors must have screened negative and should be wearing a procedure/surgical type mask. 
        •COVID patients at end of life can have one visitor at a time. The visitor must be wearing full PPE (N95 mask, face shield, isolation gown and gloves) and can only be in the room for a brief few minutes (5 minutes) with minimal direct contact with the patient, avoiding hugging, potentially just holding a hand.
 All of the exempted visitors will be required to wear a surgical mask. There is one designated visitor per patient, not just one visitor at a time. 

 There will be no visitors for patients who are considered "under investigation" for COVID-19. 
These tightened policies are in addition to previously announced visitor restrictions:
  •General visiting hours will be noon to 7 p.m. 
  •All visitors must check in at a visitor information desk.
  •No visitors under age 18 are allowed, unless they are the parent of a child in the hospital.
  •Only one adult visitor allowed per patient in all areas of the hospital (this means one designated visitor per patient, not just one visitor at a time).
  •Visitors may be screened for flu-like symptoms (runny nose, fever and cough) and will not be allowed to visit if symptoms persist.
  •Visitors with international travel may not visit for 14 days after arrival in the United States.
  •Given the rapid spread of Coronavirus in the United States, visitors who have had recent domestic travel should also share that information when they check in at a visitor information desk. Depending on the spread of the virus, we may need to restrict visitors who have traveled to specific states or regions, and those restrictions may happen quickly.
 We appreciate these visitor restrictions may be challenging for patients and families. However, given the rapid spread of COVID-19, we made this decision in the best interest of our patients, their families, our staff and our community. 

 Visit the LifeBridge Health website for updates on its COVID-19 response plans.

We ask that all Carroll Hospital visitors cooperate in promoting the comfort and well-being of our patients by observing the following visiting policy and visiting hours.

Visiting Policy
For the safety of our patients, please do not visit if you have a runny nose, cough or other symptoms of respiratory infection, gastrointestinal illness or any other suspected contagious disease.

General Visiting Hours
General hospital visiting hours for adult family members and friends are 8 a.m. – 8 p.m. These times may be restricted or extended based on the patient needs and type of care provided or unit-specific policies as outlined below. 

Child Visitors
Children are permitted in certain areas to visit patients daily from 8 a.m. – 8 p.m. Child visitors must be supervised by an adult other than the patient. Siblings only in Pediatrics and The Family Birthplace.

Behavioral Health
Monday – Friday: 2 – 3 p.m., and 6 – 7 p.m.
Weekends and holidays: 2 – 4 p.m., and 6 – 7 p.m.

Emergency Department
Two visitors per patient at the discretion of ED staff.

Critical Care Unit
One support person: unlimited visiting hours
All other family and friends: 8 a.m. – 8 p.m.

The Family Birthplace
One support person: unlimited visiting hours
All other family and friends: 8 a.m. – 8 p.m.

Parents: unlimited visiting hours (Accommodations made for one parent overnight)
All other family and friends: 8 a.m. – 8 p.m.

Special Care Nursery
Parents: unlimited visiting hours
All other family and friends: 8 a.m. – 8 p.m., if one parent is present. Ten-minute visits with a maximum of two visitors at a time. No visiting hours between 6:45 p.m. – 7:15 p.m.
Visitation at discretion of Special Care Nursery staff.