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CaringforBehavioralHealthPatientsBeforeCrisisHitsInthe2012CommunityHealthNeedsAssessmentayearlongstudyperformedbyCarrollHospitalCenterThePartnershipforaHealthierCarrollCountyandtheCarrollCountyHealthDepartmentmentalhealthandsubstanceabusewereidentiedasmajorcommunityprioritiesascriticalasothermorecom-monlyunderstoodhealththreatslikeheartdiseaseandobesity.NowCarrollHospitalCenterismakingsignicantstridestowardimprovingbehavioralhealthcareaccessinthecommunity.ThehospitalhasformedanincrediblenetworkofpartnersincludingAccessCarrolltheCriminalJusticeDiversionWorkgrouptheCarrollCountyYouthServicesBureautheShoemakerCenteraresi-dentialtreatmentprogramMosaicCommunityServicesabehavioralhealthcareproviderandtheCarrollCountyHealthDepartmenttoworkoninitiativessuchastheCountyOverdosePreventionPlanconnectingpatientstothecommunityandhealthcareresourcestheyneedbeforeabehavioralhealthcrisishits.Asaresultoftheseearliercareinterventionsandcommunityresourceconnec-tionsthenumberofpatientswhovisitedthehospitalsemergencydepartment10ormoretimesforbehavioralhealth-relatedissuesdropped41percentinscalyear2013andthenumberofpatientswiththreeormorebehavioralhealth-relatedhospitaladmissionsdecreased33percent.Bolsteredbythissuc-cessthehospitalanditspartnersplantogrowthenetworkanditsservicesintheongoingeorttobringbehavioralhealthcarewhereveritisneeded.ANewCenterofCareforLow-IncomeCommunityMembersFornearlyadecadetheteammembersatAccessCarrollhavededicatedthemselvestoprovidingfreecompassionatepatient-centeredhealthcaretolow-incomeresidentsinCarrollCounty.Nowthoseteammembershaveanewfacilitythatsalmostasbigastheirhearts.Thenewlyrenovatedandrelocatedocewhichopenedlastwinterisequippedtodeliverthefull-servicemedicalcarethathasbeenthegoaloftheorganiza-tionsinceitsfounding.Newservicesincludemuch-neededdentalcareandanexpandedvarietyofcarecoordinationservicesfromspecialtycarereferralstotransportationassistance.Inscalyear2013AccessCarrollhadnearly6000patientencountersandwelcomednearly500rst-timepatientsintoitsnewoce.Nowtheorganizationislookingtoexpanditscareevenfurthertoaddresstheneedsoflow-incomepatientswithcomplexchronicdiseases.AccessCarrollisajointventurebetweenCarrollHospitalCentertheCarrollCountyHealthDepartmentandThePartnershipforaHealthierCarrollCounty.PicturedrightanewAccessCarrolldentalexamroomcommunityandhospitalleadersattheAccessCarrollgrandopening.CarrollHospitalCenter.org15