Superior Commitment. Exceptional Care. Always.
Medical Services
Online Services
Quality Awards

At Carroll Hospital Center, we take quality care very seriously.

It's something that our executive team, board of directors, physicians and staff members value, and we strive to provide excellent quality care to every patient who arrives through our doors. By providing quality care that surpasses expectations, we fulfill our mission of being the heart of health care in our community. Carroll Hospital Center is proud to have received the following awards and accreditations for excellence and quality care: 

Overall Hospital Care & Overall Medical Care

  • Delmarva Foundation Excellence Award for Quality Improvement 2013
  • #1 in Maryland 2014 by CareChex®, a division of Comparion
  • Top 10 percent in Nation, 2014, 2013
  • See our other outstanding CareChex rankings

Overall Hospital Accreditation and Gold Seal of Approval by The Joint Commission, the nation's oldest and largest standards-setting and accrediting body in health care

Top-Ranked Specialty Care by multiple organizations
  • Behavioral Health Services: Gold Seal of Approval by The Joint Commission
  • Cancer Program: Accreditation with Commendation by The American College of Surgeons, Commission on Cancer | 2012 Commission on Cancer Outstanding Achievement Award (one of only 106 winners in the country)
  • Cardiovascular Care (Overall): 2013 GWTG Platinum Performance Achievement Award by the American College of Cardiology Foundation’s NCDR ACTION Registry
  • Cardiovascular Care (Emergency Care): Designation as a cardiac interventional center by the Maryland Institute for Emergency Medical Services Systems (MIEMSS)
  • Cardiovascular Care (Emergency Care): Awarded the American Heart Association's 2014 Mission: Lifeline Bronze Receiving Center Recognition for care of STEMI (heart attack) patients
  • Cardiovascular Care (Rehabilitation): Certification by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR)
  • Critical Care & Intermediate Care Units: Four certificates for success in eliminating central line-associated bloodstream infections (BSIs) as part of the On the CUSP: Stop BSI national patient safety initiative
  • Diabetes Center Self-Management Education Program: Education Recognition Certificate from the American Diabetes Association (ADA)
  • Family Birthplace: Eleven Gold-level and one Silver-level Certificates of Achievement from the Maryland Patient Safety Center’s (MPSC) Perinatal/Neonatal Learning Network since 2007
  • Home Care: Gold Seal of Approval by The Joint Commission | Accreditation by the Community Health Accreditation Program (CHAP)
  • Orthopaedics: Named an exemplar hospital in hip and knee replacement surgery by the Institute for Healthcare Improvement (IHI) as part of IHI's Project JOINTS Initiative | CareFirst BlueCross Blue Shield Blue Distinction Award and Aetna Institutes of Quality Recognition for better overall outcomes and distinguished orthopaedic specialty care
  • Pharmacy Residency Program: American Society of Health-System Pharmacists (ASHP) Commission on Credentialing
  • Pulmonary Rehabilitation Program: Certified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR)
  • Sleep Disorders Center: Accredited by the American Academy of Sleep Medicine (AASM) 
  • Surgical Care: Certified as a Center of Excellence in Women's Health by the American Institute of Minimally Invasive Surgery (AIMIS)
  • Wound Care & Hyperbaric Medicine Center: Accredited by the Undersea and Hyperbaric Medical Society (UHMS)—one of only five wound care facilities in Maryland honored

Top-Ranked in Patient Satisfaction by multiple organizations

  • #1 in Maryland and Top 25th percentile in Nation for Nursing Communication by Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
  • Consistently top-ranked Emergency Department by Press Ganey, one of the nation’s leading health care research firms that measures patient satisfaction

Top-Ranked Workplace by multiple organizations

  • 2014 Healthiest Workplaces in America Award by Healthiest Employers—ranked 79th out of 100 companies nationwide
  • Listed as one of the 150 Great Places to Work in Healthcare by Becker's Healthcare in 2014
  • 2014 CEO Cancer Gold Standard from the CEO Roundtable on Cancer for our efforts to reduce the risk of cancer for our employees
  • 2014 Workplace Excellence Award Accreditation by the Alliance for Workplace Excellence (AWE)—eight-time consecutive winner
  • 2014 Health & Wellness Trailblazer Award by AWE—eight-time consecutive winner
  • 2014 EcoLeadership Award by AWE—five-time consecutive winner
  • 2014 Diversity Champion Award by AWE—two-time consecutive winner
  • 2013 Platinum-Level Fit-Friendly Worksite by the American Heart Association (AHA)—five-time winner
  • 1st place winner of the 2012 Healthiest Employers contest by Baltimore Business Journal