The Secretary of Maryland's Department of Health and Mental Hygiene, by law and policy, does not permit discrimination against anyone on the basis of race, color, age, national origin, sex, religion or disability.

This nondiscrimination policy applies to Carroll Hospital Center and its programs as a provider of health services who receives federal funds under Medicare Part A or under Medicaid.

Anyone who believes that an act of discrimination has taken place in the areas of delivery of services, treatment procedures or any other areas at Carroll Hospital Center as detailed by Federal Civil Rights law has the right to file a complaint and to receive prompt investigation of the allegation(s).

Procedures for Filing a Complaint:

1. Write or call Carroll Hospital Center's director of Risk and Regulatory Compliance, with copies to the Equal Access Compliance Unit:
                    Carroll Hospital Center
                    Risk and Regulatory Compliance Department    
                    200 Memorial Avenue
                    Westminster, MD 21157
                    410-871-6523; 410-871-7186 (TTY)

2. Write or call the Equal Access Compliance Unit:
                    Office of Equal Opportunity Programs
                    201 West Preston Street, Fifth Floor
                    Baltimore, MD 21201
                    410-767-6600; 1-800-735-2258 (TTY)
                    www.dhmh.state.md.us/oeop/

3. Write or e-mail the U.S. Department of Health & Human Services:
                    Office for Civil Rights
                    150 South Independence Mall West, Suite 372
                    Philadelphia, PA 19106
                    www.hhs.gov/ocr/howtofile.pdf

Individuals with disabilities may contact all of the above agencies via the Maryland Relay System: 1-800-735-2258.